Tools

Mind maps    Interacting Objects Process Model

There are many problem formulating tools. The simplest is mind mapping to produce process models. The interacting process model is the most comprehensive model but there is no readily available software to support it yet.

There is some software called Tesla to manipulate Italian Flags. We, David Blockley and Patrick Godfrey have only recently discovered its existence and cannot verify its validity. It makes reference to early research on the idea of Italian Flags as first suggested by Cui WC and Blockley DI and developed at Bristol by Davies and Hall amongst others. However the references are all prior to 2004 and make no reference to the later work by Blockley as described on this website and in publications obtainable by clicking here.

Some other tools worth considering are:

Concept maps (Wikipedia, 2016b)

Rich pictures (Open University, 2016)

Soft systems methodology (OR Society, 2016)

Viable systems model (Walker, 2006)

Strategic options development and analysis (SODA) (Mycoted, 2016a)

Stakeholder analysis (power–influence matrix) (Morphy, 2016b)

BCIOD+R analysis –business, customer, integration, operations, delivery and regulation (Blockley and Godfrey, 2000)

SWOT analysis – four categories of strengths, weaknesses, opportunities and threats (Businessballs, 2016a)

PESTLE – six categories of political, economic, social, technological, legal and environmental (Businessballs, 2016b)

Root definition (CATWOE) – six categories of customers, actors, transformation process, world view, owner(s) and environmental constraints (Mycoted, 2016b)

Hierarchical process modelling (NASA, 2007)

Causal loop diagram as introduced by Senge (1990)

Causal loop modelling as used in systems dynamics (Kim, 1992)

System dynamics modelling (System Dynamics Society, 2016)

Lano’s N2 mapping (NASA, 2007, Sillitto, 2014)

Time line analysis, of which the Gannt chart is a specific type 

Swimlane and process flow models 

Functional flow block diagrams, of which IDEF0 is a standard modelling language

Use case analysis 

Balanced score card (Kaplan and Norton, 1996) – four categories of financial, customer, internal business processes, learning and growth (Balanced Scorecard Institute, 2016)

UNISDR (United Nations Office for Disaster Risk Reduction) disaster resilience scorecard for cities (UNISDR, 2014).